[LlamaCloud EU] Partial outage on Index

Incident Report for LlamaIndex

Resolved

This incident has been resolved.
Posted Dec 09, 2025 - 21:24 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 09, 2025 - 12:43 UTC

Investigating

We are currently investigating this issue.
Posted Dec 09, 2025 - 11:18 UTC
This incident affected: LlamaParse (EU) (LlamaParse API, LlamaParse UI).