Elevated Latency

Incident Report for LlamaIndex

Resolved

This incident has been resolved.
Posted Mar 10, 2026 - 02:17 UTC

Update

We are continuing to monitor for any further issues.
Posted Mar 10, 2026 - 01:44 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 10, 2026 - 01:44 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 10, 2026 - 01:07 UTC

Investigating

We are investigating elevated latency in Index API
Posted Mar 10, 2026 - 00:32 UTC
This incident affected: LlamaParse (Global) (LlamaParse API, LlamaParse UI).